Hagerstown, MD 21742

11377 Robinwood Dr. Ste C

Chestertown, MD 21620

6602 Church Hill Rd, Ste 300

(301) 799-3200

Direct Phone Call

Mon - Fri 9:00 AM - 5:00 PM

Business Hours

Fingerprinting Services

State Licensed

Optimal Health Care is licensed in the State of Maryland to be your Fingerprinting service provider! We offer LiveScan, Ink, and Mobile Fingerprint (FP) Services.

We can also partner with you or your agency to streamline the background check process for your employees through our Fingerprint Preferred Partner Program.

Read what is required for a fingerprinting services to be provided

Proceed to book your appointment if know what is required.

Fingerprinting services


Live Scan is an inkless, electronic means of capturing fingerprints in a digitized format and then transmitting them to a state repository such as the Maryland State Police and/or the FBI. Fingerprints are then searched against a state criminal history database and/or the FBI criminal database (where applicable).

Ink Fingerprints

Real ink fingerprinting on Cards is available only at our Hagerstown location., and scheduling must be done by calling our office: LiveScan machines are not used. These background checks are usually completed by residents of Maryland applying to work in other states. If you are unsure, please call us at 301-790-4962 Ext. 300

Mobile Services

Description: We offer a mobile option for our Fingerprinting Services throughout the State of Maryland. This option is available to groups of 10 or more people that need Fingerprinting services in locations other than our offices. We come to you and make the background check process that much easier. 

Mobile Fingerprinting

Mobile Fingerprinting

Do you need fingerprinting services for 10 or more employees? Are you able to provide a well lit, secure room for services to be provided? We can help! We will bring all of the fingerprinting equipment needed as well as the PPE (personal protective equipment to be used by our technicians) right to your business. Our staff are certified Fingerprint Technicians, fully trained in Infection Control procedures and able to provide safe, efficient services for each of our customers. With our expertise, your employees can return to work quickly and safely with the fingerprint services completed.

Preferred Partner Program

Preferred Partner Program (PPP)

Streamline your hiring process by signing up for our Fingerprint Preferred Partner program. Skip the process of reimbursing employees and instead send them with a referral to their appointment. The applicant will not be charged during the appointment. Your agency is instead billed monthly only for the applicants you send. No additional fees and no subscription required.

Fingerprinting Requirements

What you need to know:

All applicants are required to bring:

  1. Valid Government Issued ID Card. For example, Drivers License, State ID, Passport, etc. (Must have)
  2. Authorization Number from requesting agency
  3. ORI Number of the requesting agency
  4. Download and complete this Fingerprinting Application Form

Accepted Payment Types:

  1. Cashier’s Check, Money Orders & Company Checks (Accepted through contracts)
  2. All Credit & Debit cards accepted!
  3. No Cash or Personal check!

Service Fees & Descriptions

More booking spots and free parking

State Bg Check

State (MD) Background Check Only – LiveScan
$ 47
50 / print
  • CJIS fee = $18.00
  • Our Service fee = $29.50

FBI Bg Check

FBI Background Check – LiveScan
$ 42
75 / print
  • CJIS fee = $13.25
  • Our Service fee = $29.50


Full Background - State (MD) & FBI – Live Scan
$ 60
75 / print
  • CJIS fee = $31.25
  • Our Service fee = $29.50


State [MD] Background Check Only – LiveSca
$ 48
50 / print
  • CJIS fee = $19
  • Our Service fee = $29.50
State G


Child Care Volunteer
$ 58
75 / print
  • CJIS fee = $29.25
  • Our Service fee = $29.50


State Response Extra per Copy
$ 47
50 / print
  • CJIS fee = $18.00
  • Our Service fee = $29.50
State Resp


Attorney/Client Civil
$ 47
50 / print
  • CJIS fee = $18.00
  • Our Service fee = $29.50


LiveScan On Cardstock paper
$ 34
50 / print
  • CJIS fee = $5.00
  • Fee = $29.50 & $5.00/Card
State G

Appointments Hagerstown & Chestertown Locations



Appointments are temporarily not available at this location.

Make your appointment below!


Licensing & Certifications

Optimal Health Care, Inc. (OHC) is a Maryland certified LiveScan private provider authorized by COMAR Regulation 12.15.05 and the Criminal Procedure Article §10-221, Annotated Code of Maryland; and enforced by the Department of Public Safety and Correctional Services, to submit fingerprints directly to the Maryland Criminal Justice Information System for the purpose of obtaining criminal history records checks. 

All fingerprint technicians are certified by the State of Maryland, Department of Public Safety and Correctional Services Information Technology and Communication Division Criminal Justice Information System Central Repository.

Criminal history record information obtained under this program is mailed directly to you (Individual Review) or to the agency(s) of your choice.  This is based on the Agency number you provided at the time of fingerprintin

Preferred partner
program - PPP

Thank you for choosing Optimal Health Care, Inc. as your dedicated Fingerprint Service Provider!

To get started please fill out the information below:

Refund and Cancellation Notice

Refund and Cancellation Notice

Effective Date: June 05, 2023

Refund and fingerprinting Cancellation Policy

If an appointment is canceled, a Cancellation Notification will be sent to the email registered on the website. Check your spam mail if you have not added Optimal Biometric, Inc ([email protected]) as one of your email contacts.

  1. Any cancellations must be made at least 48hrs before your scheduled appointment using the link provided in your email notification.
  2. If your cancellation is received 48 hrs before the appointment – you receive a full refund.
  3. If your cancellation is received less than 48 hrs before the appointment – a partial refund of $22.50 is retained by OHC as a service fee. 
  4.  You should expect your refund between 5-14 business days.

If requesting a refund, please provide proof of payment.

Please keep in mind that:

  1. Your email notification serves as proof of cancellation to effectuate a refund.
  2. If your cancellation is received less than 48 hrs before the appointment – a partial refund of $22.50 is retained by OHC as a service fee.
  3. If your cancellation is received 48 hrs before the appointment – you receive a full refund.
  4. You should expect your refund between 5 – 14 business days.

If you feel we are not abiding by this Refund and Cancellation Notice, you should contact us immediately via telephone at (301) 799 3200 ext 3616 or via email at [email protected]. Please cc the email [email protected] as well

Privacy Notice

Effective Date: June 05, 2023

This privacy notice discloses Optimal Biometric, Inc.’s privacy practices and our website at https://optimalbiometrics.com/. This privacy notice applies solely to information this website collects, except where stated otherwise. It will notify you of the following:

  • What information we collect;
  • With whom it is shared;
  • How it can be corrected;
  • How it is secured;
  • How policy changes will be communicated; and
  • How to address concerns over misuse of personal data.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to or collect the information you voluntarily give us via email or other direct contacts. We will not sell or rent this information to anyone.

We will use your information to explain why you contacted us. We will not share your information with any third party outside of our organization other than as necessary to fulfill your request, e.g., to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data


We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.


We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any person.


We use an outside shipping company to ship orders and a credit card processing company to bill users for goods and services. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes beyond filling your order.


We partner with another party to provide specific services. When the user signs up for these services, we will share names or other contact information necessary for the third party to provide these services. These parties cannot use personally identifiable information except to provide these services.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and securely transmitted to us. You can verify this by looking for a closed lock icon at the bottom of your web browser or “HTTPS” at the beginning of the web page’s address.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g., billing or customer service) are granted access to personally identifiable information. The computers/servers we store personally identifiable information are kept in a secure environment.


We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. The usage of a cookie is not linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (e.g., advertisers). However, we have no access to or control over these cookies.


This website contains links to other sites. Please be aware that we are not responsible for such other sites’ content or privacy practices. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time to time, our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary, and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code and age level). Contact information will be used to notify the winners and award prizes. Survey information will be used to monitor or improve the use and satisfaction of this site.

Notification of Changes

Whenever material changes are made to the privacy notice, specify how you will notify consumers.

Other Provisions as Required by Law

Due to laws, international treaties, or industry practices, numerous other provisions and/or practices may be required. It is up to you to determine what additional practices must be followed and/or what additional disclosures are required. Please take special notice of the California Online Privacy Protection Act (CalOPPA), which is frequently amended and now includes a disclosure requirement for “Do Not Track” signals.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (301) 799 3200 or via email at [email protected]

Optimal Health Care - News

Fingerprinting apt.

Thank you for choosing Optimal Health Care, Inc. as your dedicated Fingerprint Service Provider!

Please complete the form below and we will be getting in touch h with you. If we don't get back to you within 24 hrs, please call 301-799-3200 and talk to the Fingerprinting Manager: